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Free shippingOn all orders over $50
ShippingWithin USA Only
Hassle-free returns30-day postage paid returns


We currently offer shipping within the US only.

Where is my order and how can I track it?

Once your order has been shipped, a shipping confirmation will be emailed to you. In the email, we provide you with a UPS tracking number. If you cannot find this email, please search your inbox for 

My tracking number is not working or saying pending?

Unfortunately, tracking is dealt with by the courier company and we do not have any control over delivery once a parcel has left our warehouse. Occasionally, online tracking may take a while to update, but if the problem persists please call the courier company as they might be able to provide more information about the location of your order.

Why is my item taking longer than specified?

Shipping estimates are provided by UPS. We have been advised that some customers may experience delays due to COVID-19 safety protocols. Sorry for the inconvenience! 

    My order has been marked as delivered but has not arrived?

    Oh no! If your order has been marked as delivered but is not in your possession, please check with your concierge and/or neighbours, as well as your local post office. Your courier may have forgotten to leave a missed delivery card. If still can't find it after 2-3 days, please contact your local UPS for more information or submit a request so we can investigate further.

    Can I make changes to my order after it’s been placed?